Last updated: February 14, 2026
These terms apply to every order placed with Trailworx UTV. Placing an order means you accept them.
Pricing & Order Acceptance
All prices are in U.S. dollars and subject to change without notice. The price shown on trailworxutv.com at the time you place your order is the price that applies.
Your order is an offer. Product listings on this site are an invitation to place an order, not an offer to sell. When you submit an order you are making an offer to buy. We may charge your payment method at the time you place your order — this is a deposit against a pending order and is not acceptance of it, and neither is the automated confirmation email. A binding sale is formed only when we accept your order and ship it, or send you written confirmation that it has been accepted. Until then we may decline or cancel any order, in whole or in part, and your only remedy is a refund of what you paid.
Pricing and listing errors. Items on this site, in our ads, in our email, on social media, and in third-party listings may occasionally appear with an incorrect price or incorrect information. Causes include typographical errors, product options or configurations that do not calculate correctly, manufacturer and supplier data errors, and errors in automated product feeds.
We are not obligated to honor any price listed in error, even if the order has been submitted, confirmed, and paid for and your card has been charged. Where a price is obviously wrong — far below our cost or far below the item's normal market price — no reasonable buyer should expect it to be honored, and it will not be.
If we find a pricing error on an order you placed, we will contact you before the item ships and give you the choice of confirming the order at the corrected price, or cancelling for a full refund of everything you paid. If we cannot reach you within 3 business days, we will cancel and refund in full. A full refund is the entire extent of our responsibility for a pricing error.
The same applies to non-price information — descriptions, specifications, dimensions, photos, availability and fitment. Photos may show a different trim or configuration, and manufacturers change part designs without notice. We may correct any error at any time, including after an order is placed.
Prices in ads, social media and third-party listings. Prices shown in Google Shopping, Facebook and Instagram ads, marketplace listings, emails, printed material and social posts can be out of date — product feeds update on a delay and posts stay online long after a promotion ends. The current price shown on trailworxutv.com governs every order. We do not honor expired promotions or prices from older posts, ads or screenshots.
Quantity limits. We may limit or cancel quantities on any order, including multiple orders placed to the same address or with the same payment method, and may refuse orders that appear to be placed by resellers or automated systems.
Price adjustments. We do not issue price adjustments if an item's price drops after your order has shipped.
Sales tax. Tax is calculated at checkout based on the shipping destination and is not included in listed prices.
Payment
We accept Visa, MasterCard, American Express, Discover, PayPal, Amazon Pay, Google Pay and Apple Pay. Payment is collected when your order is placed, subject to the acceptance terms above.
Fitment
Fitment is listed on every product page, and it is ultimately your responsibility to confirm year, make, model and trim before ordering. UTV model lineups change constantly and the names are easy to mix up. If there is any doubt at all, call or email us before you order — there is no charge and no obligation for that call, and we would far rather spend ten minutes on the phone than have you open a box of parts that won't bolt on. We have been in the off-road industry for 26 years and fitment questions are the ones we most want to hear.
Order Processing & Shipping
Processing. Orders are processed Monday through Friday, excluding major holidays. Most orders are processed within 1–3 business days. Many products are built to order or ship directly from the manufacturer, which affects lead time.
Shipping. Standard orders ship UPS Ground or FedEx Ground. Delivery is typically 3–7 business days after processing. Orders may ship in multiple packages from multiple locations and may arrive at different times; tracking is emailed for each shipment.
Shipping charges. Free shipping applies to qualifying orders over $199. Oversized items carry a fixed shipping charge shown on the product page and remain ineligible for free shipping. Orders under $199 ship at a flat rate shown at checkout.
Expedited shipping is not available as a checkout option. Call 430-258-6189 for a quote.
Quoted freight items. Some oversized items — roll cages, cab enclosures, tire and wheel kits and similar — require a freight quote before they can ship. On these orders the amount charged at checkout is not final. We will obtain the freight quote, contact you for approval, and collect the balance before the order is released for shipment. If you do not approve the quote, we will cancel the order and refund you in full.
Alaska, Hawaii and U.S. territories. Our published shipping rates — free shipping over $199, our flat rates, and the fixed shipping charges listed on individual product pages — apply to the lower 48 states only. We do ship to Alaska, Hawaii and U.S. territories, but the shipping cost shown at checkout will not be accurate for those destinations. We will contact you with an actual shipping quote before your order is processed, and collect the difference or cancel and refund in full if you do not want to proceed. We do not ship outside the United States.
Backorders & Availability
Stock levels shown on the site are not guaranteed. If an item is unavailable or on backorder we will notify you by email with the option to wait, substitute a comparable product, or cancel for a full refund. You may cancel a backordered item for a full refund at any time before it ships, and we will keep you updated on expected availability.
Prices on backordered and special-order items are held at the price you paid. If a manufacturer raises the price before the item ships, we will contact you before proceeding rather than charging you more without notice.
Returns
Our full return terms — including the 30-day window, restocking fees, return shipping, freight returns, non-returnable items and the RA number requirement — are set out on our Refund & Return Policy page, which forms part of these terms. In summary: returns must be requested within 30 days of delivery, approved returns are subject to a 20% restocking fee or the manufacturer's rate if higher, original shipping charges are not refundable, and return shipping is your responsibility unless we shipped the wrong item or it arrived defective.
Please read that page in full before ordering an oversized or freight item — return costs on those are substantial.
Damage in Transit
Inspect your shipment the day it arrives and report any damage, shortage or defect to [email protected] within 5 days of delivery with photos.
Freight deliveries are different and this part matters: inspect the cartons before you sign the driver's paperwork. Note any damage on the delivery receipt and photograph it before accepting the shipment. Once you sign a clean delivery receipt the carrier's liability ends and a damage claim cannot be filed.
Warranties
Products are covered by the manufacturer's warranty, where one exists. Trailworx UTV does not provide a separate warranty and makes no warranty of merchantability or fitness for a particular purpose beyond what the manufacturer provides. We will help you open and pursue a warranty claim with the manufacturer.
Warranty coverage does not extend to normal wear, racing or competition use, improper installation, or parts that have been modified.
Product Use, Installation & Assumption of Risk
Aftermarket UTV parts are sold for off-road and recreational use. Many are not certified for on-highway use, and local law on where and how a UTV may be operated is your responsibility to know.
Professional installation is strongly recommended. Improper installation can cause part failure, vehicle damage, injury or death. Installing aftermarket parts may void portions of your vehicle's factory warranty — check with your dealer.
Cages, bumpers, doors, nets, harnesses and similar products are not certified safety or occupant-protection devices unless the manufacturer specifically certifies them as such. Off-road riding carries inherent risk of serious injury and death, and you assume that risk.
Limitation of Liability
To the fullest extent permitted by law, Trailworx UTV's total liability arising out of any order is limited to the amount you paid for the product in question. We are not liable for indirect, incidental, special or consequential damages, including lost time, towing, labor or installation costs, vehicle damage, or downtime.
Governing Law
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Smith County, Texas.
Changes to These Terms
We may update these terms at any time. The version posted at the time you place your order is the version that applies to that order.
Contact
Trailworx UTV
17968 FM 2493 Ste 3
Flint, TX 75762
Phone: 430-258-6189
Email: [email protected]
Monday–Friday, 9:00 AM – 5:00 PM CST